introuction to coustomer serivce

In this unit I will be tendency out the basics of node service. In this assignment I will be look at the type of customers that rat at Argos. I will learn that different types of customer will maintain different needs and expectations. Employees or workers be the first to gather the products. The second group is the independent toffee-nosed customers who be broken into private individuals and small businesses they ar go in customers from the high street. The workers are muckle such a line managers in other word Employees are muckle such as line managers, colleagues, cleaners, security cashiers, stock charter got and warehouse ply. These employees are the first in line to gather up the products and services, they are keen to see the business success and Argos has a duty to keep their employees in high spirits as they are part of the reason the company makes a profit. Argos provide work efficiency and effectively and will pass on information on products and se rvices to friends and family. Argos as they will be given discount on products and incentives to be the first to drunken revelry new products. Private individuals are people who walk in from the high street and wish to purchase goods and services from Argos. These types of consumers are as follows; students, parents and families, couples, teenagers.

Sport people, disabled, elderly, pregnant women, professionals etc. Private customers Students- whitethorn go to Argos to buy a CD player as Argos offers economic value for money on their products and you are near 100 % attempt to shoot the product that you ask for. Argos to a fault offer a14 sid! ereal day money back or exchange guarantee as long as you have receipt. This whitethorn be winning to students who are repeatedly changing their minds and do not have a large expenditure. Families- these consumers may go to Argos to purchase furniture from the wide choice. These types of consumers are as follows: students parents & families couples, teenagers, sports people, disabled, elderly,...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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